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Offer Terms & Conditions

Discount Code Offers

The offer code must be entered in to the Voucher Code field on the basket page and applied for the discount to be deducted from the order. Unless stated otherwise, discounts cannot be combined and only one offer can be applied to any order. Items already reduced in price, including bundles, sale items, and already discounted items are excluded from voucher offers. Offer may be withdrawn, extended or amended by QMS Medicosmetics at any time. This offer is not valid in conjunction with any other discount or promotion. The cost of shipping is not included in the total cost of purchase. Valid for purchases made through qmsmedicosmetics.com only.

Offer INFLUENCER CODES

'Free Gift' Offers

The free gift will be added at the cart page. If a code is required, it must be entered in to the Offer Code field on the basket page. One Free Gift, per person, per Qualifying Period. Free Gifts are subject to availability at the point of redemption, whilst stocks last. QMS Medicosmetics provides no guarantee that Free Gifts will remain available throughout the Offer Period. Offer may be withdrawn, extended or amended by QMS Medicosmetics at any time. This offer is not valid in conjunction with any other discount or promotion. QMS Medicosmetics, at its discretion, can amend these Terms and the substitution of the Free Gift for an alternative of equal or greater value. These Terms prevail in the event of any conflict or inconsistency with any other communications, including advertising, marketing or promotional materials. Valid for purchases made through qmsmedicosmetics.com only.

QMS Medicosmetics Terms & Conditions issued May 2018

Welcome to the "www.uk-qmsmedicosmetics.com" website (the "Website") Terms and Conditions. QMS Medicosmetics / QMS Medicosmetics, Inc. ("QMS Medicosmetics / QMS Medicosmetics, Inc.", "we", "us" or "our") provides the services available on the Website. Your use of this Website is governed by these Terms and Conditions set out below. By using any part of this Website, completing your customer registration with us and/or placing an order on the Website you agree to be bound by the Terms and Conditions.

These terms and conditions are applicable to the supply of products made by the Seller, hereafter referred as to "QMS Medicosmetics / QMS Medicosmetics, Inc.", to the buyer hereafter referred to as the "Customer."

These Terms and Conditions and your use of the website are governed by Delaware Law and you agree to submit the non-exclusive jurisdiction of the Delaware Court. This does not affect your non-excludable statutory rights.

USE OF THE WEBSITE

ABOUT US

QMS Medicosmetics / QMS Medicosmetics, Inc. is the supplier of the goods and our address is QMS Medicosmetics / QMS Medicosmetics, Inc., 9 E. Loockerman Street, Suite 311, Dover, Kent, DE 19901, USA. Company EIN: 85-4346036.

Eligibility: To be eligible to purchase goods on this Website and to lawfully enter into and form contracts on this Website you must:

a) be aged 18 or older; and
b) register to use the Website; and
c) be the holder of a valid debit/credit card.

You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. If your personal information changes then please notify us by contacting Customer Services on the following email contact@qmsmedicosmetics.com. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorized to use.

PRIVACY: Please review our Privacy Policy and Cookie Guideline, which explains our use of information you provide via the Website, so that you may understand our privacy practices.

LANGUAGE: This contract shall be concluded in English.

1. PRICE

1.1. All prices are quoted in US Dollars and are inclusive of relevant state and national Sales Taxes (as may be prescribed by law from time to time), unless otherwise specified.

1.2. Postage and packing prices will be charged in addition to the price of any goods, and are stated individually on the website.

1.3 In the event that a product is incorrectly priced, the following terms apply. Where the product's correct price at the order date is less than our stated price at the order date, we will charge the lower amount. If the product's correct price at the order date is higher than the price stated to you, we will contact you for further instructions before we accept your order. If we accept and process your order where a pricing error is obvious and unmistakeable and could reasonably have been recognised by you as a mispricing, we may end the contract, refund you any sums you have paid and require the return of any products provided to you.

2. PAYMENT

2.1. We accept payment via all major credit and debit card suppliers and PayPal. You must pay for the products before we dispatch them.

3. PASSING OF PROPERTY

QMS Medicosmetics / QMS Medicosmetics, Inc. shall retain ownership of the goods until full payment has been made by the customer and the funds have been cleared.

4. PASSING OF RISK

The risk in the goods shall pass to the Customer on delivery, as defined in clause 5.3 below.

5. DELIVERY

5.1. We will deliver the goods in accordance with the delivery option selected by you during the order process.

5.2. Any delivery timescales quoted to you are indicative only.

5.3. In the event of an order being lost by a third party, QMS Medicosmetics / QMS Medicosmetics, Inc. bears no risk once it has left their trading premises. Where goods have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 14 days of receipt to: QMS Medicosmetics / QMS Medicosmetics, Inc, 3OVO, 135 Spagnoli Rd, Melville NY 11747. Where the goods are signed for, the customer bears the risk once the goods are signed for. If a customer believes that a parcel has been tampered with or damaged in transit, it is their responsibility to refuse to sign for the goods.

6. ACCEPTANCE

The Customer shall inspect the goods within a reasonable time after their receipt and shall be deemed to have accepted the goods unless within 7 days after their receipt the Customer shall have notified the seller that the goods are rejected. (This does not however affect the customer's statutory rights). If no such action has been taken, QMS Medicosmetics / QMS Medicosmetics, Inc. shall consider the products being as described, of satisfactory quality and fit for their purposes, and may not accept any reject at a later date.

7. RETURN PROCEDURE

7.1 If the goods are to be rejected in the time limit set in clause 6 above, the Customer shall comply with the return procedure as defined in clause 7.2, below. QMS Medicosmetics / QMS Medicosmetics, Inc. will not accept any returned goods should the return not follow the aforementioned return procedure.

7.2 The Customer must send all returns within 14 days of receipt to: QMS Medicosmetics / QMS Medicosmetics, Inc, 3OVO, 135 Spagnoli Rd, Melville NY 11747. It is advisable that a certificate of posting is obtained.

7.3 A returns label must be obtained from the Customer Services team, via email at contact@qmsmedicosmetics.com

7.4 In cases where the rejection of the goods is due to a defect or discrepancy in the order, the Customer is entitled to a full refund or replacement. The faulty or damaged product must be returned to QMS Medicosmetics / QMS Medicosmetics, Inc, 3OVO, 135 Spagnoli Rd, Melville NY 11747, before the refund or replacement can be issued. Where goods have been received damaged, a refund/exchange application will only be acknowledged if the goods are returned together with their original packaging within 14 days of receipt. We strongly recommend taking photographs of any damaged items or packaging to support your claim. If your package is visibly damaged on delivery, please contact our customer team before opening the package, via email at contact@qmsmedicosmetics.com.

7.5 In cases where the rejection is due to an incorrect order from the Customer or to dissatisfaction, the Customer is entitled to a partial refund (full refund less postage, where standard post & packaging will be charged at $8,50) only. Goods must be returned to QMS Medicosmetics / QMS Medicosmetics, Inc. before the partial refund can be issued. When returning items you are strongly advised to obtain proof of postage. We cannot accept responsibility for parcels lost in transit.

7.6 If the order contained a free gift this will need to be returned along with the purchased product in order to receive a refund.

8. CANCELLATIONS

8.1. Cancellations are only accepted if the Customer complies with the following cancellation procedure and before the order has been dispatched. If the order has been dispatched prior to the cancellation, the return procedure as defined in clause 7.2 above will apply. If the procedure is not respected, the order will be considered valid and the Customer will remain liable for the full payment.

8.2. Cancellations can be made with QMS Medicosmetics / QMS Medicosmetics, Inc. at Customer Services via email to contact@qmsmedicosmetics.com. If the goods have already been dispatched, QMS Medicosmetics / QMS Medicosmetics, Inc. cannot refund any monies spent on postage & packaging. (clause 7.2 & 7.4) 8.3 The Customer has a statutory right to reject the goods at any time up to 14 days after their receipt. If the Customer places an order for several products and they are delivered separately then the 14 days will start the day after the Customer receives the last product in his order. The Customer needs to return the goods within 14 days after the day on which he receives or collects his order in order to receive a refund. The Customer must send all returns to: QMS Medicosmetics / QMS Medicosmetics, Inc, 3OVO, 135 Spagnoli Rd, Melville NY 11747. It is advisable that a certificate of posting is obtained. Products must be returned in a saleable condition. Products must be unused and in their original packaging. We reserve the right to consider the condition of any product that the Customer wishes to return and make any deductions if there are indications that the product has been used. Unsealed cosmetics which have been opened, tested or partially used cannot be returned.

If, for any reason, The Customer wishes to cancel the order before the goods have been dispatched, the Customer needs to let us know. You can do so by contacting Customer Services via email to contact@qmsmedicosmetics.com,

Once we have received notification of the Customer's wish to cancel the order, subject to any monies having been taken from the Customer, provided the goods have not been dispatched then we will refund the Customer the original purchase price and delivery charge for the order within fourteen (14) days.

9. COOKIES

Like many web sites, this web site does use cookies. This enables QMS Medicosmetics / QMS Medicosmetics, Inc. to provide you with a more personalized service. Please review our Cookie Guideline and Privacy Policy, which explain our use of cookies.

10. ACCURACY OF INFORMATION

We attempt to be as accurate as possible when describing products on the Website; however, to the extent permitted by applicable law, we do not warrant that product descriptions, colours or other content available on the Website are accurate, complete, reliable, current, or error-free.

11. INTELLECTUAL PROPERTY

All content available on the Website, including, but not limited to, text, graphics, logos, images, and data compilations, and the compilation thereof (the "Content") is the property of QMS Medicosmetics / QMS Medicosmetics, Inc., our affiliates, our partners or our licensors, and is protected by international copyright laws.

12. INTERNATIONAL CUSTOMERS

12.1 Customers from outside the USA can pay by International credit card and can pay in US Dollars, however please only purchase from the website that you are directed to.

For deliveries to the USA and Canada, please use qmsmedicosmetics.com;
For Europe (excl. Germany) please use qmsmedicosmetics.eu;
For Germany, please use qmsmedicosmetics.de; and
For UK and RoW, please use uk.qmsmedicosmetics.com.

Orders placed on the wrong site may be delayed, rejected, or incur additional shipping and customs charges.

12.2 If you are experiencing difficulties please contact contact@qmsmedicosmetics.com. All other terms and conditions apply.

13. LAW

13.1 These terms and conditions are governed and shall be interpreted in accordance with English Law. Any person attempting to make fraudulent credit card transactions will be prosecuted with no exception.

13.2 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

14. COMPLAINTS

If you wish to complain about any matter in respect of the goods please contact Customer Services at contact@qmsmedicosmetics.com.

15. THIRD PARTY LINKS

QMS Medicosmetics / QMS Medicosmetics, Inc. will not be responsible nor liable for your use of any other websites which may be accessed via links within this website. QMS Medicosmetics / QMS Medicosmetics, Inc. does not control these websites and is not responsible for their content. Any such links are provided merely as a service to users of this website and their inclusion in this website does not constitute an endorsement by or affiliation with QMS Medicosmetics / QMS Medicosmetics, Inc..

16. GENERAL

16.1. While QMS Medicosmetics / QMS Medicosmetics, Inc. uses reasonable endeavours to ensure that the information on this website is accurate and up to date, it does not give any warranty as to its accuracy or completeness and QMS Medicosmetics / QMS Medicosmetics, Inc. will not be responsible for any errors or omissions or for the results arising from the use of such information

16.2. While QMS Medicosmetics / QMS Medicosmetics, Inc. takes all reasonable steps to ensure a fast and reliable service, it does not guarantee that your use of this website will be interruption or error free and will not be responsible for any disruption, loss of or corruption of any material in transit, or loss of or corruption of material or data when downloaded onto any computer system.

16.3. The entire liability of QMS Medicosmetics / QMS Medicosmetics, Inc. under or in connection with any contract for any products to which these conditions apply shall not exceed the price of the products, except as expressly provided in these conditions.

16.4 QMS Medicosmetics / QMS Medicosmetics, Inc. is not liable for business losses. We only supply the products for domestic and private use. If you use the products for any commercial, business or re-sale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.